Text mapping

1. Part 1: Quick Reorganisation

Read each short text, then combine the relevant details to answer its question.

Text 1

Chris rang the laboratory to make an appointment for his tests. He was told that they were extremely busy but could fit him in on Tuesday if he could get there by 7:30 in the morning. The alternatives were to wait until 3pm next Thursday, or 10am next Friday. Chris chose not to wait.

For which day and time did Chris make an appointment?

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Text 2

With the advent of Electronic Funds Transfer at Point Of Sale, many people have given up carrying cash or a cheque book when they go shopping. Cash is needed only for paying small amounts, or for putting in parking meters and drink machines. Provided you have enough money in your bank account, EFTPOS will easily take care of most purchases.

What does EFTPOS mean?

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Text 3

We have received your letter of the 19'" September. We note your complaint and are happy to offer you a replacement cabinet. Please ring our office during working hours to arrange a time for the damaged item to be collected and exchanged. A new invoice will be issued on the 20'" of the month. We apologise and regret any inconvenience to you.

What is the new invoice for?

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